Terms and Conditions

The Terms and Conditions were last updated on October 10, 2023

1. Introduction

These Terms and conditions apply to this website and to the transactions
related to our products and services. You may be bound by additional
contracts related to your relationship with us or any products or services that
you receive from us. If any provisions of the additional contracts
conflict with any provisions of these Terms, the provisions of these additional
contracts will control and prevail.

2. Binding

By registering with, accessing, or otherwise using this website, you hereby
agree to be bound by these Terms and conditions set forth below. The mere
use of this website implies the knowledge and acceptance of these Terms and
conditions. In some particular cases, we can also ask you to explicitly
agree.

3. Electronic communication

By using this website or communicating with us by electronic means, you
agree and acknowledge that we may communicate with you electronically on our
website or by sending an email to you, and you agree that all agreements,
notices, disclosures, and other communications that we provide to you
electronically satisfy any legal requirement, including but not limited to the
requirement that such communications should be in writing.

4. Third-party property

Our website may include hyperlinks or other references to other party’s
websites. We do not monitor or review the content of other party’s
websites which are linked to from this website. Products or services
offered by other websites shall be subject to the applicable Terms and
Conditions of those third parties. Opinions expressed or material
appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these
sites. You bear all risks associated with the use of these websites and
any related third-party services. We will not accept any responsibility
for any loss or damage in whatever manner, however caused, resulting from your
disclosure to third parties of personal information.

5. Responsible use

By visiting our website, you agree to use it only for the purposes intended
and as permitted by these Terms, any additional contracts with us, and
applicable laws, regulations, and generally accepted online practices and
industry guidelines. You must not use our website or services to use,
publish or distribute any material which consists of (or is linked to)
malicious computer software; use data collected from our website for any direct
marketing activity, or conduct any systematic or automated data collection
activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or
that interferes with the performance, availability, or accessibility of the
website is strictly prohibited.

6. Registration

You may register for an account with our website. During this process,
you may be required to choose a password. You are responsible for
maintaining the confidentiality of passwords and account information and agree
not to share your passwords, account information, or secured access to our
website or services with any other person. You must not allow any other
person to use your account to access the website because you are responsible
for all activities that occur through the use of your passwords or
accounts. You must notify us immediately if you become aware of any
disclosure of your password.

After account termination, you will not attempt to register a new account
without our permission.

7. Refund and Return policy

If a consumer wishes to exercise their rights to a refund, a consumer must
return the Products to Terragrow, please bring your proof of purchase and,
where applicable, the credit/debit card used for payment. failure to
meet these requirements may result in us not honouring a
refund. A consumer must arrange for the return of the Product(s) as soon as
possible and in any event not later than 14 days after the day on which the
consumer purchased and/or cancels their order, unless we agree that a consumer
may dispose of the Products (in which case a consumer must comply with any
disposal instructions).

You shall send back the goods or hand them over to us or a person authorised
by us to receive the goods, without undue delay and in any event not later than
14 days from the day on which you communicate your withdrawal from this
contract to us. The deadline is met if you send back the goods before the
period of 14 days has expired.

We may withhold reimbursement until we have received the goods back or you
have supplied evidence of having sent back the goods, whichever is the
earliest.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the
handling other than what is necessary to establish the nature, characteristics,
and functioning of the goods.

you can arrange returns and refund either at our Terragrow yard or via email
: sales@terragrow.co.uk or by calling us on 01305 602845 | 07555227175

8. Idea submission

Do not submit any ideas, inventions, works of authorship, or other
information that can be considered your own intellectual property that you
would like to present to us unless we have first signed an agreement regarding
the intellectual property or a non-disclosure agreement. If you disclose
it to us absent such written agreement, you grant to us a worldwide,
irrevocable, non-exclusive, royalty-free license to use, reproduce, store,
adapt, publish, translate and distribute your content in any existing or future
media.

9. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to,
temporarily or permanently, the website or any Service thereon. You agree
that we will not be liable to you or any third party for any such modification,
suspension or discontinuance of your access to, or use of, the website or any
content that you may have shared on the website. You will not be entitled
to any compensation or other payment, even if certain features, settings,
and/or any Content you have contributed or have come to rely on, are
permanently lost. You must not circumvent or bypass, or attempt to
circumvent or bypass, any access restriction measures on our website.

10. Privacy

To access our website and/or services, you may be required to provide
certain information about yourself as part of the registration
process. You agree that any information you provide will always be
accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your
privacy. We will not use your email address for unsolicited mail. Any
emails sent by us to you will only be in connection with the provision of
agreed products or services.

We have developed a policy to address any privacy concerns you may
have. For more information, please see our Privacy
Statement
 and our Cookie Policy.

11.. Assignment

You may not assign, transfer or sub-contract any of your rights and/or
obligations under these Terms and conditions, in whole or in part, to any third
party without our prior written consent. Any purported assignment in
violation of this Section will be null and void.

12. Breaches of these Terms and conditions

Without prejudice to our other rights under these Terms and Conditions, if
you breach these Terms and Conditions in any way, we may take such action as we
deem appropriate to deal with the breach, including temporarily or permanently
suspending your access to the website, contacting your internet service
provider to request that they block your access to the website, and/or commence
legal action against you.

13. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any
and all claims, liabilities, damages, losses and expenses, relating to your
violation of these Terms and conditions, and applicable laws, including
intellectual property rights and privacy rights. You will promptly
reimburse us for our damages, losses, costs and expenses relating to or arising
out of such claims.

14. Waiver

Failure to enforce any of the provisions set out in these Terms and
Conditions and any Agreement, or failure to exercise any option to terminate,
shall not be construed as waiver of such provisions and shall not affect the
validity of these Terms and Conditions or of any Agreement or any part thereof,
or the right thereafter to enforce each and every provision.

15. Language

These Terms and Conditions will be interpreted and construed exclusively in
English. All notices and correspondence will be written exclusively in
that language.

16. Entire agreement

These Terms and Conditions, together with our privacy
statement
 and cookie
policy
, constitute the entire agreement between you and Terragrow in
relation to your use of this website.

17. Updating of these Terms and conditions

We may update these Terms and Conditions from time to time. It is your
obligation to periodically check these Terms and Conditions for changes or
updates. The date provided at the beginning of these Terms and Conditions
is the latest revision date. Changes to these Terms and Conditions will
become effective upon such changes being posted to this website. Your
continued use of this website following the posting of changes or updates will
be considered notice of your acceptance to abide by and be bound by these Terms
and Conditions.

18. Choice of Law and Jurisdiction

These Terms and Conditions shall be governed by the laws of United
Kingdom. Any disputes relating to these Terms and Conditions shall be
subject to the jurisdiction of the courts of United Kingdom. If any part
or provision of these Terms and Conditions is found by a court or other
authority to be invalid and/or unenforceable under applicable law, such part or
provision will be modified, deleted and/or enforced to the maximum extent
permissible so as to give effect to the intent of these Terms and
Conditions. The other provisions will not be affected.

19. Contact information

This website is owned and operated by Terragrow.

You may contact us regarding these Terms and Conditions through our contact page.

No products in the cart